Reference

Terms Conditions That Govern Your Account

These terms set out the rules between you and 000bd when you open an account, make deposits via bKash, Nagad or Rocket, and use any part of the platform.

Account eligibility rulesbKash, Nagad & Rocket payment termsWithdrawal conditionsAccount suspension policyGoverning jurisdiction
000bd Terms Conditions That Govern Your Account
HOW WE OPERATE

Account Security and Your Rights

We take the security of your account and the accuracy of these terms seriously. Here is how we handle the areas that matter most to you under this agreement.

Account Verification

We verify identity through your registered mobile number and wallet details. Accounts that cannot be verified may have withdrawals held until the check is complete.

Data Handling

Personal details you provide at registration are used only to operate your account and process payments. We do not sell your data to third parties.

Term Updates

When we change these terms, we post the updated version and notify you via your account. The date at the top of the page always reflects the current version.

Dispute Process

If you believe an account action was taken in error, contact support with your account details. We aim to respond to formal disputes within a reasonable timeframe.

TERMS CONTACT

Reach Us About These Terms

If any clause in these terms is unclear, or if you want to raise a dispute about an account action taken under them, our support team is the right starting point. Queries about payment holds, account suspensions, or eligibility decisions are handled through the channels below.

Live Chat Open the chat widget from any page on 000bd to reach an agent directly about a terms-related account question.
Email Support Send a detailed account query to our support address; include your registered mobile number so we can locate your account quickly.
Help Centre Our help centre carries written answers to common terms questions — account verification steps, withdrawal conditions, and dispute procedures.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to real account situations — payments, eligibility, and what happens when something goes wrong.

Account eligibility depends on your age and the laws of your region. Access is available only where local law permits online wagering. It is your responsibility to confirm this before registering.

Yes. Every deposit and withdrawal — whether through bKash, Nagad or Rocket — is governed by these terms alongside the specific payment conditions shown at the cashier step.

We will notify you through your registered contact. Any balance in the account is held during the review period and released once verification is complete, subject to these terms.

We notify you before material changes take effect. Minor corrections may be made without advance notice, but the updated terms are always published with a current revision date.

Contact support via live chat or email and request account closure. Any verified balance will be returned to your registered bKash, Nagad or Rocket wallet after standard checks.

Start with our support team by email or live chat, providing your account details and the specific clause in question. We handle disputes through a documented internal review process.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.